Privacy Policy

1. Introduction

Motoiva is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, website, and communicate with us.

2. Information We Collect

We may collect and process the following data:

• Personal Information: Name, phone number, email address, and payment details.
• Vehicle Information: Make, model, registration number, and condition details.
• Communication Data: Records of conversations, emails, and customer service inquiries.
• Website Usage Data: IP address, browser type, pages visited, and device information.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage our car detailing services.
• To process payments and issue invoices.
• To communicate with you regarding appointments, promotions, and feedback.
• To improve our services and website functionality.
• To comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information with:

• Service providers who assist in payment processing or website management.
• Legal authorities when required by law.
• Business partners if necessary for service fulfillment (with your consent).

5. Data Security

We take appropriate measures to protect your data from unauthorized access, loss, or misuse. However, no internet-based service is 100% secure, and you share information at your own risk.6. Your RightsUnder UK data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request that we delete your data where applicable.
• Objection: Object to certain uses of your data, such as marketing.
• Data Portability: Request to transfer your data to another service provider.
  To exercise these rights, please contact us at info@motoiva.com.

7. Cookies and Tracking

Our website may use cookies to enhance user experience. You can modify your browser settings to reject cookies, but this may affect website functionality.8. Retention of DataWe retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.9. Third-Party LinksOur website may contain links to third-party sites. We are not responsible for their privacy policies or practices.10. Changes to This Privacy PolicyMotoiva reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and we encourage you to review this policy periodically.11. Contact UsIf you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@motoiva.com
• Phone: +44 7833 470028
• Address: Swindon, UK

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Motoiva - Car Detailing Services
Swindon, UK
Email: info@motoiva.com
Phone: +44 7833 470028